Privacy Policy
Effective Date: 2/22/2026
Last Updated: 2/22/2026
Haven of Hope Community Solutions LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of the individuals we serve, our website visitors, and our community partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our online forms.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
This includes information submitted through:
- Contact forms
- Newsletter sign‑ups
- Program interest forms
- Email communication
Examples of personal information you may provide:
- Name
- Email address
- Phone number
- Organization or referral source
- Basic demographic information
- Any information you voluntarily include in a message or form
We do NOT collect or request protected health information (PHI) such as diagnoses, treatment history, or medical records.
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- General location (city/state)
This information helps us improve our website and user experience.
C. Cookies & Tracking Technologies
We may use cookies or analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries or referral requests
- Provide information about our programs and services
- Improve website functionality and user experience
- Maintain security and prevent misuse
- Comply with legal or regulatory obligations
We do not sell or rent your personal information.
3. How We Share Your Information
We may share information only in the following situations:
A. With Your Consent
If you request a referral, partnership, or follow‑up communication.
B. With Service Providers
Trusted third‑party vendors who help operate our website or manage communications (e.g., website hosting, email services). These providers are required to protect your information.
C. For Legal Reasons
We may disclose information if required to:
- Comply with state or federal law
- Respond to a subpoena or legal request
- Protect the rights, safety, or property of Haven of Hope, our residents, or the public
We do not share information with law enforcement unless legally required.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is 100% secure.
5. Your Choices
You may:
- Opt out of email communications
- Request that we delete information you previously submitted
- Decline cookies through your browser settings
To make a request, contact us at:
HavenofhopeAK@outlook.com
6. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third‑party websites.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the most recent version.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Haven of Hope Community Solutions LLC
Wasilla, Alaska
Email: Kimberly@havenofhopecommunitysolutions.com